Question 1

What counts as an agent?

Accepted Answer

Every person with a Habiata login, whether they run viewings or work in the back office.

Question 2

How does the team-size price work?

Accepted Answer

Every agent pays the price of your team size. Grow from 3 to 4 agents and all four pay the 4–7 agent price. Teams of 8 or more get a custom price.

Question 3

How do Filia and Chambre Immobilière members get 15% off?

Accepted Answer

Ask your association for the member code and enter it at checkout. It takes 15% off the subscription for your first year. Onboarding is not discounted.

Question 4

What does onboarding include?

Accepted Answer

Account setup, importing your data from Apimo, Excel or CSV, and training for your team.

Question 5

What contract lengths are available?

Accepted Answer

All plans are sold on a yearly basis only. There are no monthly plans. Multi-year discounts may be available via promotion codes during checkout.

Question 6

Are prices inclusive or exclusive of VAT?

Accepted Answer

All prices are exclusive of VAT. VAT is added at checkout based on your billing country. EU businesses with a valid VAT ID are invoiced under the reverse-charge mechanism.

Question 7

How does the free trial work?

Accepted Answer

When your account is activated, you get a 30-day free trial of every feature with 50 AI credits per user. No credit card is required to start. You'll be prompted to upgrade before the trial ends.

Question 8

Are KYC/AML and signatures included?

Accepted Answer

They run on your agency's own kodehyve account, so signature usage and licensing are billed by kodehyve, not in your Habiata subscription. KYC/AML checks are coming soon.

Question 9

Do you have a referral programme?

Accepted Answer

Yes. Share your referral link with another agency. When they pay their first invoice, they get one month free for every seat and you get one seat free for one month.

Question 10

Can we change or cancel our plan?

Accepted Answer

Yes. You can change seats and manage payment via the Stripe customer portal. Cancellations take effect at the end of your current annual period.

Pick your team size.
Everything included.

Habiata

Filia and Chambre Immobilière members

Eligible for SME Packages - Digital

Onboarding and website.
Paid once.

Onboarding

Website

Your first year,
in one number.

First year

Frequently asked
questions.

Ready to streamline
your agency?

Pick your team size.Everything included.